When you make a purchase on PavoStore™, we ask for your name, address, phone number, email address and other personal information necessary to fulfil and track your order. For purposes of billing, you will need to provide your contact number, credit card type, number, expiration date and billing address for the card. The name, address and phone number of the intended recipient(s) will also be required.
You may create an account through PavoStore™ at any time by providing your email address and designating a unique access password. You do not need to create an account in order to visit our site or to place an order through PavoStore™. Creating an account allows you to save certain billing information so that you can track the status of your orders and set your ordering preferences. You may edit your account information at anytime. Simply go to the My Account page, log in with your email address and password, then click Edit or View Your Account. Fulfil
Occasionally we conduct surveys and contests on PavoStore™. If you choose to participate in an online contest, we may request information from you that will permit us to administer the contest and notify the winner(s). In addition, we may ask for other optional survey information, such as gender, age and previous shopping experience with PavoStore™ Cookies and other computer information.
Like most other commercial websites, we use standard "cookie" and "web beacon" technology and web server logs to collect information about how our website is used. Cookies are pieces of data that a website transfers to a visitor’s hard drive for record-keeping purposes. Cookies placed on our website may be set directly by our servers or by third parties providing analytics and technical services to us. Please note that you can set your browser to refuse all cookies or to indicate when a cookie is being sent, however some portions of our website may not work properly if you refuse all cookies. For more information on our use of third party cookies, and to opt-out of being tracked by these companies, please read on.
Web beacons are transparent pixel images that are used in collecting information about website visitor activities and e-mail response and tracking. For example, if we send you an e-mail message, we (or third parties providing services on our behalf) may collect information through web beacons to determine whether you have opened the e-mail message or clicked on links located within the e-mail message.
Information gathered through cookies and by our web server logs may include your IP address, your Internet browser (e.g., Netscape), your operating system (e.g., Windows XP), the domain name of your internet service provider (e.g., Singnet) the date and time of your visits, the pages viewed, the time spent at our website, and the websites visited just before and just after our website. This information may be associated with your personal information.
We also have carefully selected the following companies, Google, DHL, FedEx, UPS, Aramex, OCBC, Citibank, Visa and Mastercard, to help us administer our website, serve ads, and provide analytics. They also collect information about visitors to PavoStore™ who come to our site from another website by clicking a PavoStore™ banner advertisement. Unless you opt-out, these companies will place a cookie on your computer to collect computer information such as IP address, site navigation information and personal information.
We respect your privacy hence our partners will offer you the opportunity to opt-out of being tracked by their cookies.
Is information shared with 3rd parties?
PavoStore™ does not rent, sell, and exchange your name or other personally-identifiable information to 3rd party companies for their marketing purposes. We do provide your personal information to reputable organizations that help us fulfil your order. For example, we use companies to verify and process credit card transactions, to deliver packages, to schedule and perform product installations and to administer service programs. We may share your information with others who help us analyze sales data, maintain our records, and provide other services for PavoStore™ such as collect site navigation information. We also may share your information with companies that act on our behalf and at our direction to notify you of additional PavoStore™ products and services. These companies may also conduct customer satisfaction surveys and manage other customer services and benefits for us. In any case, these 3rd parties are not authorized to use your information for any reason other than to perform their contractually assigned functions.
We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas or court orders.
How will my information be used?
Information collected on PavoStore™ may be used in the following ways:
* Schedule deliveries of merchandise that you purchase online
* Maintaining your online account at PavoStore™
* Confirming and tracking your orders
* Responding to your service inquiries
* Providing information on promotions, offers, etc.
ACCESSING AND UPDATING MY INFORMATION
You can access and correct information you have shared with us online once you have established an account.
We protect our databases with various physical, technical and procedural measures and we restrict access to your information to people with authorisation only. Our information systems are maintained behind a firewall software to isolate them from access by other networks connected to the Internet. We also advise all PavoStore™ employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company’s business ethics, standards and confidentiality policies. All information sent to PavoStore™ is stored on our secure server. We use Secure Sockets Layer (SSL) technology BY VeriSign, which is the electronic commerce standard for securing information as it travels over the Internet. SSL technology is designed to encrypt your information, preventing an unauthorized party from viewing and downloading your information. Your web browser should display a web address with an "https" prefix, and portion in green, indicating that the SSL technology is operating when using certain portions of our website, such as the Checkout and My Account features.
WHOM DO I CONTACT?
call us at:
(GMT +8.00, 0900-2359)
or fax us at:
or email us at
or write to us at:
Attention: Customer Service
8A Belilios Lane,
Please remember to include your postal address, e-mail address and phone number with your correspondence.