Your shipping/handling fee is determined by the parcel's weight and destination. Value is also considered for
insurance purposes only. Some orders may be shipped in multiple parcels. Duties & Taxes are not included.
Shipping Rules & Policies:
PavoStore™ will ship to your home, your work place, or another address. We will send a
confirmation to verify the address if it is other than your credit card mailing address.
Please be aware that shipments via our recommended courier companies are usually noticeably
faster and can easily tracked online.
All products are covered by insurance. Should your product gets damaged or lost during the delivery,
Pavostore will reimbursed you in full or replaced it with same products. Delay may occurred.
We will not ship to any of these locations: hotels, motels and resorts or P.O. boxes unless special
arrangements has been made.
Sunday and Public Holidays are not considered business days.
Most orders for stock items will be delivered the next day to all capital cities. This delivery time is subject to
variation without notice depending on courier delays. We will contact you if extended delays are to occur for
any reason. If you wish to find out the delivery status of any item, just use the ‘Track My Order’.
For your additional security, Priority Couriers require a signature when delivering your parcel. If no one is at
home or work at the time of delivery, a note will be left directing you to call and rearrange the collection from
their depot or a re-delivery on another day.
We do request that all items are delivered to an address that will be occupied during business hours and
therefore prefer to send to work addresses.
When you reach the checkout page, you will see a tally of your order before and after freight has been
included. If there is any variation on our freight charges, you will be contacted for approval before any
processing. This usually only occurs if the items ordered are extremely large or many large items are
PavoStore™ only charged for the goods ordered plus the freight charge. Your card is charged ONLY at the point of dispatch and we will not charge you for
an item that is on order until the actual dispatch date.
regards to credit card details, we will use the card number provided for the immediate order placed. For
future orders, the same credit card details will be used as a default unless you wish to switch to another
Pursuant to our aim for high security and a safe and pleasant on-line shopping experience, all orders that
has a delivery address different from the mailing address, PavoStore™ will verbally confirm the order. You
will receive a phone call on the number given with your order during the processing times as above.
If we cannot make contact with you, we will leave a message if such a service is available. We will also send
you an email asking you to return our call.
We will not dispatch an order unless verbal confirmation is made with you.
But if your details are verbally verified and and your delivery address is listed, we will immediately dispatch
your order as per the usual procedure and delivery is usually 2-7 days subject to conditions.